Casual Loss Prevention Officer

Company Description

Fairmont St. Andrews is one of Scotland’s most iconic 5‑star luxury hotels and resorts, located on the outskirts of St Andrews. The 213‑bedroom property boasts two championship golf courses, an award‑winning spa, and multiple food and beverage venues, offering guests a world‑class experience on site.

Loss Prevention Officer – casual role, night shifts (8:00 pm–8:00 am). You will ensure safe and secure hotel operations overnight, handling fire systems, health and safety compliance, and loss prevention procedures.

• Security & Safety Management
  • Monitor, manage, and respond to all fire and alarm systems overnight.
  • Conduct fire safety checks and maintain detailed safety and incident records.
  • Manage and maintain first‑aid and emergency response equipment.
  • Investigate and report all accidents, incidents, and irregularities.
  • Oversee CCTV systems, external alarms, and nightly security patrols across the property and grounds.
• Access & Key Control
  • Issue and control all staff keys and locker access.
  • Manage the key control register and system software.
  • Monitor contractor and visitor access, ensuring correct procedures are followed.
• Compliance & Training
  • Maintain compliance documentation.
  • Assist in the management of resort health & safety systems and policies.
  • Provide training for loss‑prevention staff on alarms, equipment, and safety procedures.
  • Liaise with external agencies and contractors as required.
• Additional Duties
  • Support the Engineering team during evenings and weekends if needed.
  • Conduct occasional baggage and security checks for staff and contractors.

• Previous experience in a hotel, security, or loss‑prevention role is an advantage.
• Strong attention to detail and ability to remain calm under pressure.
• Confident working independently during overnight shifts.
• Knowledge of health & safety and fire safety systems desirable.

• Free annual night stay (for permanent staff).
• Discounts on hotel, golf, spa, retail, and worldwide food & beverage venues.
• Free shuttle service and meals while on duty.
• Complimentary pool, gym, and fitness classes.
• 50% off dining plus savings on spa, golf, and retail.
• Complimentary golf and PGA pro lessons.
• Well‑being app and long‑service rewards.
• Christmas gifts, parties, and team events.