Front of House Receptionist

Receptionist – Qioptiq, St Asaph

£13.45 per hour

34.5 hours per week

• Monday to Thursday: 8:00am – 3:30pm
• Friday: 8:00am – 12:15pm

We are looking for an exceptional Receptionist to become the welcoming face of our prestigious client site at Qioptiq in St Asaph. This is a fantastic opportunity to work in a professional corporate environment where customer service, attention to detail, and teamwork are highly valued.

As the first point of contact for visitors and employees, you will play a key role in creating a positive and professional experience for everyone who enters the site.

• Deliver outstanding customer service at all times.
• Welcome and assist visitors, contractors, and guests.
• Manage visitor registrations and issue site passes.
• Coordinate meeting room and video conferencing bookings.
• Process guest Wi‑Fi requests.
• Support emergency evacuation procedures when required.
• Handle incoming and outgoing mail and courier deliveries.
• Raise maintenance and site requests through the Vision system.
• Manage visitor parking bookings.
• Carry out general administrative duties.
• Support continuous improvement of reception procedures and processes.
• Work collaboratively as part of a flexible and professional team.

• Complete all required role‑specific training.
• Receive ongoing development opportunities.
• Build knowledge through continuous learning and technology‑based solutions.

• Report hazards and safety concerns promptly.
• Remain alert to potential security or operational issues.
• Respond professionally and calmly to challenging situations.
• Maintain accurate records where required.
• Follow site procedures and company guidelines.

• Previous reception or front‑of‑house experience.
• Excellent customer service and communication skills.
• Strong organisational and administrative abilities.
• Professional appearance and approach.
• Ability to work independently and as part of a team.

• Competitive hourly rate of £13.45.
• Early finish every Friday.
• Professional and welcoming working environment.
• Ongoing training and development opportunities.
• Opportunity to work for a respected and established organisation.