Service Manager – Learning Disabilities Supported Living

This is an excellent opportunity for an experienced social care manager who is passionate about person-centred support, safeguarding, inclusion and enabling people to live independent and meaningful lives.

You will provide strong operational and people leadership across a small number of supported living houses within one geographical area, ensuring high standards of care, regulatory compliance and positive outcomes for the people supported.

The Role Based from an office in St Asaph, with regular travel to your allocated services, you will oversee the day-to-day operation of your services and provide effective leadership to your staff teams.

You will be supported by an Assistant Manager and an experienced leadership team, giving you the opportunity to focus on service quality, staff development and continuous improvement.

• Lead, motivate, supervise and develop staff teams.
• Oversee the day-to-day management of a small portfolio of supported living services.
• Ensure services meet regulatory, safeguarding and quality standards.
• Lead on auditing, compliance and quality assurance.
• Promote outstanding, person-centred support.
• Build strong relationships with the people supported, their families and external professionals.
• Drive continuous improvement and positive outcomes.
• Ensure the people supported have genuine voice, choice and control over their lives.
• Manage and monitor service performance effectively.

• A relevant qualification that enables registration as a Social Care Manager with Social Care Wales.
• Previous experience within a social care management role.
• Strong leadership and people-management skills.
• Good knowledge of safeguarding and regulatory requirements.
• A strong understanding of person-centred approaches.
• Excellent organisational and communication skills.
• The resilience and ability to manage competing priorities.
• A genuine passion for improving outcomes and service quality.

• Permanent contract – 37.5 hours per week
• Enhanced company sick pay
• Enhanced company pension scheme with company matching
• Enhanced annual leave, increasing with length of service
• DBS and Social Care Wales fees reimbursed
• 40p per mile work-related mileage reimbursement
• Support from an Assistant Manager and experienced leadership team
• The opportunity to make a genuine difference to the lives of adults with learning disabilities

The organisation is an established not-for-profit provider with a strong reputation for quality, staff development and person-centred support. They are a Platinum Investor in People and achieved an Excellent rating across all three categories at their most recent CIW inspection.

If you are an experienced Service Manager, Registered Manager, Care Manager or Social Care Manager looking for a rewarding leadership opportunity within learning disabilities supported living.