Scheduling Coordinator ( Healthcare

Position: Scheduling Coordinator ( Healthcare)
Scheduling Coordinator  Homecare
Salary: £29,000 per annum + £1,000 bonus

Location:

Office-based, with occasional operational support duties
Are you highly organised, calm under pressure and confident managing changing priorities?
We are looking for a proactive Scheduling Coordinator to join our clients team. You will play a key role in making sure every care visit is safely covered, carers receive clear and accurate rotas, and service users benefit from reliable, consistent support.
Package :
£29,000 starting salary
£1,000 discretionary annual bonus
Ongoing training and development opportunities
Company events
Generous referral scheme
Employee Assistance Programme
Company pension scheme
Friendly supportive working environment
Parking
This is a busy and varied position requiring excellent communication, practical problem-solving and the ability to keep several plates spinning vious experience within homecare or using care rostering software would be a strong advantage.
Responsibilities :
Creating, maintaining and publishing weekly care rotas
Ensuring all planned visits are allocated to appropriately trained care staff
Matching carers with service users based on skills, availability, location and continuity
Responding quickly to sickness, emergencies and last-minute rota changes
Updating schedules when new care packages begin or support requirements change
Monitoring electronic call records and investigating late or missed visits
Keeping the rostering system accurate, current and fully auditable
Planning efficient routes to reduce unnecessary travel and improve staff utilisation
Maintaining accurate records of availability, contracted hours, training, annual leave and sickness
Identifying staffing or capacity concerns early and proposing practical solutions
Communicating rota details and changes clearly to care staff
Providing carers with accurate visit information, service user notes and risk details
Building positive working relationships with carers and responding to scheduling queries
Supporting the mobilisation of new care packages
Working closely with Care Coordinators and the wider management team
Maintaining a small continuity caseload
Participating in the shared on-call rota and providing out-of-hours support when required
Requirements:
Excellent organisational and time-management skills
Experience in a scheduling / co-ordination role previously  all sectors considered
The ability to manage multiple priorities within a fast-paced environment
Strong communication and relationship-building skills
A practical and confident approach to problem-solving
Good computer skills and confidence learning new systems
Experience using electronic rostering, scheduling or care-management software
The ability to remain calm and make sound decisions when circumstances change
A strong eye for detail and commitment to maintaining accurate records
Desirable
Previous experience within homecare, domiciliary care or health and social care
A good understanding of continuity of care
Knowledge of CQC requirements, safeguarding and GDPR
Experience coordinating staff across multiple locations
If you are an experienced scheduler who enjoys solving problems, supporting care teams and helping services run smoothly, we would love to hear from you.
Apply today with your current CV.
INDARC