Technical Lead, IT​/Tech, Systems Engineer

Location: St. Austell

Greetings We are Hiring Tech Support Lead Position in London, UK Fixed Term or Subcon Whichever helps with immediate joining 100% Work from office Please share candidate expectations

Skills:

ArcGIS, Hexagon, Hexagon Geospatial Portal, Oracle Spatial database, .Net 10 years experience in Application support/maintenance in Telecom domain Good understanding of ITIL process &

Experience of leading a team Good knowledge of GCOOMS, ArcGIS, GCP and Kubernetes Good understanding of Java and willing to learn new technologies. Hands-on Experience in Unix/Linux Operating System & Shell Scripting, SQL, PL/SQL Excellent analytical and problem-solving skills, communication Skill Understanding and L2, L3 operations experience of relevant domain (OSS, B2B, Wholesale, Corporate) Root cause analysis and problem management for recurring issues Create work arounds which can be applied by junior team members Perform Change management, Planning, Coordination and deployment in pre-prod, prod environments Responsible for CSIP, Automation of manual jobs/activities Analyse vulnerabilities and progress vulnerability fixes Perform capacity management activities Perform Disaster Recovery activities, failover testing Create SOP for L1, L2 junior resources