Branch Supervisor

Salary:
Competitive Salary + Bonus + Excellent Benefits
Branch Supervisor - St. Austell, Cornwall (PL25 3RF
) - Plumb Centre
So, who are we?  We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do  and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention?  In addition to the competitive salary there are also benefits on tap  including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a  Branch   Supervisor  based in  St. Austell,  youll be responsible for:
Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available

Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals

Serving customers on the trade counter, offering advice and product knowledge

Develop the customer base, improve retention, satisfaction, product mix and range

Identify and recommend ways to improve profits

Building rapport with suppliers

General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)

Ensure compliance with policies and procedures

Driving 3.5T van making deliveries to customers in the local area

Provide cover occasionally at Truro, Redruth and Bodmin

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.
And heres what wed like you to have to be a successful Branch Supervisor.
A Full Driving Licence is essential

Previous industry or merchant experience is preferable

Prior experience as a Supervisor within a Face to Face sales environment is essential

Willingness to step up to run the branch in the Branch Managers absence

Someone who is comfortable making outbound sales calls to customers to gain new business

To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly

Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic

We look forward to receiving your application!
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