Branch Supervisor Job St Austell area,St. Austell England UK,Management

Location: St. Austell

Salary:

Competitive Salary + Bonus + Excellent Benefits

Branch Supervisor - St. Austell, Cornwall (PL25 3RF
) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap - including:

Annual leave (increasing with length of service)
a generous pension scheme (matched up to 9%)
potential to earn bonuses
enhanced maternity / adoption leave
access to a great range of online and high street discounts
free access to healthcare
our popular YuLife app
our Cycle to Work scheme
and more!

As a Branch Supervisor based in St. Austell, you'll be responsible for:

Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
Serving customers on the trade counter, offering advice and product knowledge
Develop the customer base, improve retention, satisfaction, product mix and range
Identify and recommend ways to improve profits
Building rapport with suppliers
General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
Ensure compliance with policies and procedures
Driving 3.5T van making deliveries to customers in the local area
Provide cover occasionally at Truro, Redruth and Bodmin

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

And here's what we'd like you to have to be a successful Branch Supervisor.

A Full Driving Licence is essential
Previous industry or merchant experience is preferable
Prior experience as a Supervisor within a Face to Face sales environment is essential
Willingness to step up to run the branch in the Branch Managers absence
Someone who is comfortable making outbound sales calls to customers to gain new business
To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic

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