Employment adviser, Social Work

Job Role

We're currently recruiting for an Employment Adviser to join our supportive and passionate team. In this role, you will provide tailored advice and practical support to help participants overcome barriers to employment and achieve realistic and sustainable job outcomes. You’ll manage a caseload of participants, guiding them throughout their journey to employment. Acting as a coach, mentor, and trusted point of contact, you will build strong, positive relationships while motivating, challenging, and encouraging individuals to reach their full potential.

Our ideal candidate will have excellent customer service and communication skills, a target-driven mindset with a motivational and encouraging approach, the initiative and confidence to seek solutions to challenges, and the ability to work effectively under pressure with minimal day-to-day supervision.

In return for your dedication, knowledge and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits

• Progressively manage a caseload of referred customers using a variety of appropriate strategies
• Achieve the Customer Service Standards required on the programme
• Facilitate a range of assessments with each individual, using a suite of tools
• Where required, provide appropriate advice and guidance on the basics of self-employment
• Provide tailored support in all aspects of job-search and interview preparation
• Undertake direct marketing to employers using digital media e.g., email, Linked In, Facebook, Twitter etc.
• Build knowledge in areas such as specific disabilities, housing, benefits etc.
• Is prepared to work flexibly to meet the needs of the role, including any necessary travel
• Accountable for own professional development and undertake necessary training as identified in the Performance Review process
• Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT
• To undertake any other duties, as required, appropriate to the post

• Fully IT literate, with the ability to use a range of Microsoft Office programmes
• Proven ability to work effectively in a target-driven environment
• A strong track record of delivering services in line with contractual and quality standards
• An understanding of the employability and recruitment industries
• Experience of working with people in the provision of information, advice & guidance
• A full driving licence, or the ability to travel effectively using public transport, is required

Location:

This is an office-based role, working in St Austell and Liskeard.

Hours:

37 hours a week. Monday to Thursday 8.30 am to 5 pm, Friday 8.30 am to 4.30 pm.

Closing Date: 01 June 2026

Seetec an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.