Winter in Malta: Customer Support Representative; German Market

Spend the Winter in Malta:
Customer Support Representative (German Market)

Spend Your Winter in Malta – Join an International Airline Team!

German‑Speaking Airline Contact Centre Agents (C2 German | C1 English)

Malta | On‑Site

Start Date:

15 February 2026

Looking to escape the cold and build your career in sunny Malta? Whether you’re already on the island or dreaming of relocating for the winter, this is your opportunity to join a global airline contact centre and enjoy a Mediterranean lifestyle while working in an international environment.

As an Airline Contact Centre Agent, you’ll be the first point of contact for passengers, helping them with:

• Flight bookings, changes, and cancellations
• General travel and airline‑related inquiries
• Providing excellent customer service in German & English
• Ensuring a smooth and positive customer experience

• Monday to Friday
• Between 09:00 – 18:30
• 8‑hour shifts
• On‑site role in Malta

• German C2 (mandatory)
• English C1 (mandatory)
• Strong communication and customer service skills
• Comfortable using computer systems
• Previous customer service experience is a plus (not required)
• Open to working and living in Malta

Hourly Salary Progression

• Month 1: €5.60/hour
• Month 2: €8.10/hour
• After probation: €8.50/hour
• After 12 months: €8.75/hour (performance‑based)
• After 18 months: €9.20/hour (performance‑based)

Additional Benefits

• Performance Bonus: up to €2,000/year (paid quarterly, after probation)
• Language Allowance: €250/month (after training)
• Relocation Package: €2,000 (paid after 1 month of employment)

• Mild winters & over 300 days of sunshine
• English‑speaking, international environment
• Beautiful beaches, rich culture & vibrant nightlife
• Perfect destination for a winter escape with career stability

Ready to make Malta your next destination? Apply now or send us a message to learn more about relocating and starting your airline career in the sun!

Local candidates in Malta & international applicants welcome.