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Customer Success Manager – SaaS & Adoption Lead

Job in Sankt Gallen, 9000, St. Gallen, Kanton St. Gallen, Switzerland
Listing for: Frontify
Contract position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 CHF Yearly CHF 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager – SaaS Growth & Adoption Lead
Location: Sankt Gallen

Frontify is seeking a Customer Success professional in St. Gallen for an 8‑month fixed term contract. You will onboard and train customers, build strategic relationships, and drive adoption and renewals to maximize value.

You’ll work in a hybrid format with in‑office presence twice per week, bringing 3+ years of SaaS customer success experience and strong English and German communication skills. This role starts around October/November 2026.

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