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Technical SaaS Support Specialist - SSO & Domains
Job in
Sankt Gallen, 9000, St. Gallen, Kanton St. Gallen, Switzerland
Listed on 2026-08-17
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Frontify seeks a Technical Customer Support Specialist to resolve complex issues across email, chat, and occasional calls. You will handle SSO/SAML, custom domains, DNS, and APIs while driving AI-driven self-service and knowledge base improvements.
You will collaborate with Engineering, Product, and other teams to ensure high-quality, customer-centric support in a hybrid Swiss office environment (St Gallen).
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