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SaaS Technical Support Engineer — Hybrid (SSO/DNS
Job in
Sankt Gallen, 9000, St. Gallen, Kanton St. Gallen, Switzerland
Listed on 2026-08-17
Listing for:
Frontify
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Location: Sankt Gallen
Frontify is seeking a Technical Customer Support Specialist to be the trusted technical problem-solver for customers. You will handle emails, chat, and occasional calls, resolving issues promptly and guiding customers to successful go-lives while improving our AI-assisted support and knowledge base.
You’ll coordinate with Engineering and Product on complex issues, own setups like SSO and Custom Domain, and contribute to a high-quality customer experience in a dynamic, inclusive environment.
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