National out of Hours Coordinator

National Out of Hours Co-ordinator – Haydock Speedy Hire | UK’s Leading Hire Provider

Speedy are the UK’s leading hire provider, offering the widest range of tools, specialist equipment, plant, and support services — everything for every job.

We are currently recruiting a National Out of Hours Co-ordinator to join our team in Haydock
.

• Rolling 4-week rota
• Out-of-hours: 4:30pm – 8:00am (Monday to Friday)
• 24/7 weekend support
• Shift work is required, including nights and weekends
• Home-based working once fully trained
• 23% shift allowance on top of base salary

Do you have a passion for building relationships and delivering first-class customer service?

At Speedy, Our Customers Are At The Heart Of Everything We Do. As a National Out Of Hours Co-ordinator, You Will

• Liaise with customers via telephone and email
• Take full ownership of customer requests from start to finish
• Work collaboratively with the wider Speedy network
• Ensure all requests are delivered to the highest standard

• Strong customer focus with the ability to build rapport across multiple channels
• Ability to multitask and use initiative when making decisions
• A team player who contributes to a positive workplace culture
• A proactive mindset with a drive to grow the business
• Commitment to supporting our ESG strategy – Decade to Deliver

We provide everything you need to succeed, including full training and ongoing development opportunities.

• 26 days holiday (plus bank holidays)
• Pension scheme & life assurance
• Canteen facilities
• 95% discount across the Speedy brand
• Career development and progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop – discounts across major retailers
• Green Commute Initiative (Cycle to Work scheme)
• Employee Assistance Programme (EAP) – free, confidential support

Speedy is proud to offer flexible and hybrid working options, including:

• Flexible start/finish times
• Shorter working days
• Term-time hours
• Job share opportunities

Our Work Life Balance initiative reflects our commitment to putting our people first.

• Some roles may require DBS, credit, or security checks
• Proof of right to work in the UK is required

Speedy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.