Patient Service Co-ordinator
Job in
Newton-le-Willows, St Helens, Merseyside, L34 2GA, England, UK
Listed on 2026-10-01
Listing for:
Fresh Perspective Resourcing
Full Time
position Listed on 2026-10-01
Job specializations:
-
Customer Service/HelpDesk
-
Administrative/Clerical
Job Description & How to Apply Below
Do you have experience working as a Service Co-Ordinator liaising between multiple departments?
Are you highly organised, being able to prioritise work and spin multiple plates?
We are looking for empathetic and excellent communicators to work within a fantastic medical company
Managing appointments both pre and post operations to ensure a seamless client journey
If you are looking for a role where you will be kept busy and no two days will be the same
Keep reading to find out more…
As a Service Co-Ordinator your responsibilities will include…
* Coordinate patient procedures, appointments and pathways throughout their medical journey.
* Liaise with surgeons, anaesthetists, theatre teams, nurses, wards, suppliers and partners.
* Book procedures and coordinate theatre consumables, equipment, prostheses and implants.
* Ensure pre- and post-operative requirements, follow-ups and revision procedures are completed.
* Provide patients with clear communication, guidance and support, resolving queries to deliver an excellent experience.
* Manage invoicing, administration and competing priorities, finding practical solutions to keep patient pathways running smoothly.
We are looking for a Service Co-Ordinator with the following skills and experience…
* Strong customer service skills with a people-first approach and confident communication.
* Proactive, quick-thinking and adaptable, with the ability to work effectively in a fast-paced environment.
* Highly organised with excellent attention to detail and the ability to prioritise workloads.
* Empathetic and resilient when handling sensitive situations and working under pressure.
* Confident with technology, numbers and basic invoicing, with the ability to learn new systems quickly.
* Positive, energetic team player who can work independently and demonstrates a strong go-getter attitude.
In return, the successful Service Co-Ordinator will receive a salary of £25,000 - £30,000, plus the following benefits…
* Training and Development
* Birthday Off
* 25 Days Holiday + Bank Holidays
* Hybrid Working (Fridays Only)
* Medi Cash
* Perk Box
Ready to take the leap into a new role? Send your CV over for this Service Co-Ordinator today
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