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Advocate - Emergency Cold Weather Shelter; On call - Overnight

Job in St. Johnsbury, Caledonia County, Vermont, USA
Listing for: North East Kingdom Community Action
Full Time, Per diem position
Listed on 2026-10-18
Job specializations:
  • Social Work
    Community Support Services, Human Services/ Social Work, Community Health, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 30 - 40 USD Hourly USD 30.00 40.00 HOUR
Job Description & How to Apply Below

Description

Job Title:

Advocate
- Emergency Cold Weather Shelter (On-call
- Overnight)

Department: Economic and Community Based Services

FLSA Status: Non-exempt

Hours/Weeks: Full Year, Full Time

Hiring Range
: $35.00

NEKCA Mission Statement:

To empower all generations in the Northeast Kingdom to grow, prosper, and thrive.

SUMMARY:

Advocates at NEKCA build strong relationships with our community and participants to set goals and see positive outcomes for families and individuals. Advocates utilize a strengths-based approach to support individual and household well-being while collaborating with agency and community partners to support service delivery in a human-centered way.

This position is an On-Call Overnight (6:00 pm - 8:00 am) Advocate for the Emergency Cold Weather Shelter in the Economic and Community Based Services Department which supports participants in accessing a safe and warm place to sleep on nights below 0 degrees.

ESSENTIAL FUNCTIONS:
  • Perform intake per requirements of NEKCA/grantor. Determine and verify eligibility for all applicants in accordance with program guidelines
  • Collect and report all data accurately and timely into GoEngage to meet program deadlines
  • Assess participants in crisis to determine immediate needs and develop plan for response, including referrals (interagency and external)
  • Work collaboratively with community partners to address needs of low-income households
  • Understand and follow all program guidance and policies
  • Attend and participate in staff, agency and community meetings deemed necessary for job performance.
DUTIES AND RESPONSIBILITIES:
  • Responsible for supporting guests at the Shelter.
  • Must utilize conflict resolution skills to create a welcoming and safe environment for Shelter guests.
  • Must support in maintaining shelter cleanliness, meal supervision, and daily routines of Shelter guests.
  • Engage guests in social and skill building activities.
  • Enter and maintain data into the HMIS database in an accurate and timely manner.
Core Competencies:
  • Must have excellent communication and interpersonal skills. Must be able to maintain good relations with participants, other staff, and members of the community.
  • Must have knowledge of basic computer skills and record keeping, including spreadsheet applications.
  • Proficiency in Microsoft Office products and database management systems.
  • This position is considered a mandated reporter.
  • Must be responsible, self-motivated, self-initiated, may need to work flexible hours (program dependent)
  • Demonstrate positive problem-solving skills in stressful situations.
  • Demonstrate the ability to work effectively as part of a team.
  • Demonstrate familiarity with, and sensitivity to the challenges faced by low-income individuals, and some knowledge of the community and available resources to address them.
  • Maintain confidentiality.
  • Complete all required trainings and professional development.
Core Values:
  • Demonstrate competency in all five areas of NEKCA’s Core Values.
  • Empower individuals to recognize and utilize their potential for growth and positive change.
  • Build and maintain strong relationships with the local community.
  • Involve community members in the organization's initiatives and decision-making processes.
  • Uphold ethical standards in all interactions with participants and the community.
  • Participate in self-reflection and self-care practices to prevent burnout.
  • Adhere to ethical guidelines and professional codes of conduct.
  • Maintain participant confidentiality and ensure participant safety.
  • Use clear, respectful, and professional language and behavior when communicating with participants, colleagues, and other service providers.
  • Demonstrate a genuine understanding of and care for the needs and feelings of participants or service users.
  • In person attendance…
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