Advocate - Emergency Cold Weather Shelter; On call - Overnight
Listed on 2026-10-18
-
Social Work
Community Support Services, Human Services/ Social Work, Community Health, Crisis Counselor
Description
Job Title:
Advocate
- Emergency Cold Weather Shelter (On-call
- Overnight)
Department: Economic and Community Based Services
FLSA Status: Non-exempt
Hours/Weeks: Full Year, Full Time
Hiring Range
: $35.00
To empower all generations in the Northeast Kingdom to grow, prosper, and thrive.
SUMMARY:Advocates at NEKCA build strong relationships with our community and participants to set goals and see positive outcomes for families and individuals. Advocates utilize a strengths-based approach to support individual and household well-being while collaborating with agency and community partners to support service delivery in a human-centered way.
This position is an On-Call Overnight (6:00 pm - 8:00 am) Advocate for the Emergency Cold Weather Shelter in the Economic and Community Based Services Department which supports participants in accessing a safe and warm place to sleep on nights below 0 degrees.
ESSENTIAL FUNCTIONS:- Perform intake per requirements of NEKCA/grantor. Determine and verify eligibility for all applicants in accordance with program guidelines
- Collect and report all data accurately and timely into GoEngage to meet program deadlines
- Assess participants in crisis to determine immediate needs and develop plan for response, including referrals (interagency and external)
- Work collaboratively with community partners to address needs of low-income households
- Understand and follow all program guidance and policies
- Attend and participate in staff, agency and community meetings deemed necessary for job performance.
- Responsible for supporting guests at the Shelter.
- Must utilize conflict resolution skills to create a welcoming and safe environment for Shelter guests.
- Must support in maintaining shelter cleanliness, meal supervision, and daily routines of Shelter guests.
- Engage guests in social and skill building activities.
- Enter and maintain data into the HMIS database in an accurate and timely manner.
- Must have excellent communication and interpersonal skills. Must be able to maintain good relations with participants, other staff, and members of the community.
- Must have knowledge of basic computer skills and record keeping, including spreadsheet applications.
- Proficiency in Microsoft Office products and database management systems.
- This position is considered a mandated reporter.
- Must be responsible, self-motivated, self-initiated, may need to work flexible hours (program dependent)
- Demonstrate positive problem-solving skills in stressful situations.
- Demonstrate the ability to work effectively as part of a team.
- Demonstrate familiarity with, and sensitivity to the challenges faced by low-income individuals, and some knowledge of the community and available resources to address them.
- Maintain confidentiality.
- Complete all required trainings and professional development.
- Demonstrate competency in all five areas of NEKCA’s Core Values.
- Empower individuals to recognize and utilize their potential for growth and positive change.
- Build and maintain strong relationships with the local community.
- Involve community members in the organization's initiatives and decision-making processes.
- Uphold ethical standards in all interactions with participants and the community.
- Participate in self-reflection and self-care practices to prevent burnout.
- Adhere to ethical guidelines and professional codes of conduct.
- Maintain participant confidentiality and ensure participant safety.
- Use clear, respectful, and professional language and behavior when communicating with participants, colleagues, and other service providers.
- Demonstrate a genuine understanding of and care for the needs and feelings of participants or service users.
- In person attendance…
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