Inside Sales Specialist

Inside Sales Specialist

Location: Hastings, East Sussex, TN40 2GB

Contract: Full‑time, Permanent

Hours: 40 per week

We are looking for an Inside Sales Specialist to join our EMEIA Sales team. In this role, you will support sales growth across assigned territories by building strong customer relationships, managing enquiries, generating quotations, and identifying new business opportunities. Working closely with customers and internal teams, you will deliver an exceptional customer experience while supporting the sales process from enquiry through to order.

A key part of the role will involve responding to RFQs, preparing accurate quotations, proactively following up opportunities, and helping to convert enquiries into business. Your contribution will play an important role in driving customer satisfaction, account growth, and overall sales success.

Kurt J. Lesker Company (KJLC) is a global leader in advanced manufacturing, delivering high-performance vacuum products and systems that power innovation across semiconductor, aerospace, medical, and optical industries. With over 70 years of expertise, we’re trusted by some of the world’s most critical sectors to support the development of next-generation technologies. We’re proud to be recognised for our commitment to sustainability, ethical practices, and a workplace culture that values excellence.

Our products are used in a variety of applications including semiconductor, space exploration, automotive, solar, medical devices, and several other world-changing technologies.

• Be proactive, driven and active in customer engagement to support sales growth.
• Respond to customer enquiries efficiently, pursue opportunity discovery, qualify opportunities, and generate quotations within the CRM.
• Follow up on quotes in a timely manner as defined by KPIs.
• Utilise the CRM to ensure accurate, up‑to‑date data entry for informed decision making and personalised customer experiences.
• Collaborate with team members to achieve high levels of customer satisfaction (internal and external).
• Develop knowledge of the KJLC product range and pursue professional development to maximise performance.
• Maintain professional sales skills including networking, communication, negotiation and organisation to protect the company’s reputation.
• Capture market intelligence related to competition, customer order timing, and quotation conversion.
• Manage the quotation process from receipt to order/resolution, including proactive follow up and identifying cross‑selling opportunities or alternatives; gather competitor intel as appropriate.
• Respond to incoming inquiries with consultative selling solutions.
• Grow assigned customers and territories, aiming to meet or exceed sales revenue and gross profit targets.
• Support product growth through product-related sales activities and competitive analysis.
• Provide information requested by management, including call analysis, customer feedback and KPIs.
• Perform other duties as assigned.

Required

• Excellent communication skills in English.
• Proven experience as a sales professional.
• Self-starter with a track record of exceeding KPIs.
• Attention to detail.
• Experience in an inside sales or technical sales role.
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint).
• Experience with ERP and CRM applications.

Preferred

• Vacuum industry knowledge.
• Foreign language skills.
• Formal sales training.
• Project management experience.
• Technical sales experience.

• Competitive salary
• 25 days annual leave + bank holidays
• Matched pension up to 5%
• Health Cash Plan offering up to £600 per annum for healthcare costs, plus access to a free 24-hour doctor service
• Income protection insurance
• Cycle to work scheme
• Enhanced maternity/paternity pay
• Discounted gym membership
• Corporate wellness and charity events with option to earn extra annual leave
• Fully funded training and qualifications

Please note we have a PSL in place and are unable to accept speculative CVs from recruitment agencies.

Kurt J. Lesker Company Ltd is committed to fostering a diverse and inclusive workplace. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief, marital status, or any other protected characteristic. Applicants who require reasonable adjustments to the recruitment process are encouraged to contact us in advance so that appropriate arrangements can be made.

For further information or assistance, please contact

Kurt J. Lesker Company Ltd is a limited company