Assistant Manager

Assistant Manager

Location:

00291 Saint Marys, GA

Company:  Hibbett Retail, Inc.

Hourly: $10.00 - $13.50

Department:
Operations

FLSA Status:
Non-Exempt

Reports To:

Store Manager

The Assistant Manager is responsible for assisting and consulting the Store Manager with overall operations and administrative duties, including determining methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department in the store, upholds policies, procedures and standards listed in the visual manual, and is passionate about providing outstanding customer service and promoting merchandise.

The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager responsibilities.

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Maintain awareness of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities.
• Provide extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and handling multiple customers during peak periods.
• Promote and sell the services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and company memos.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management of potential fraud risk.

Supervises employees in the absence of the Store Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, training employees, planning, assigning, and directing work, and resolving problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team player, passionate about outstanding customer service and selling merchandise.

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.

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