Secretarial, Manager

Company Secretarial - Vice President

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.

Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you.

Role Location
:
Guernsey, Channel Islands

Department
:
Corporate Solutions

Employment Type: Permanent, Full Time

Supporting the Head of Corporate Solutions in ensuring the efficiency of the section and that all processes undertaken are in line with the Company’s procedures. Acting as a role model for members of staff within the team (both local and Centre of Excellence) and executing the duties of the role diligently and professionally. Building friendly and interpersonal relationships at all levels and undertaking responsibility for a portfolio of the Company’s clients.

• A sound knowledge of Company Secretarial tasks with an ability to apply the relevant regulations and rules associated with Apex’s business activities is essential. Be a confident leader, with the capability to disseminate knowledge and expertise to others which will drive a culture of continuous improvement though apprenticeship and openness, and contribute to the ongoing high performance of the section.
• All work undertaken within the team complies with relevant fund and corporate documentation and relevant regulatory requirements and anti-money laundering regulations.
• Monitor and appraise members of the team.
• Ensure all members of the team are following Company procedure at all times, identifying and suggesting procedural improvements where appropriate.
• Promote excellent relationships with clients of the Company and their non-executive directors.
• Build effective relationships between individual team members and guide others in doing the same.
• Motivate and empower the team by building their capabilities.
• With support from the Head of Corporate Solutions, take the lead in developing and assessing team member objectives.
• Deputise if required during Head of Corporate Solutions absences or wider team capacity issues.
• Provide cover to other sections in times of need.
• Manage, control and co-ordinate own workloads and workloads of others in the section.
• Assist in maintaining service level agreements and corresponding Key Performance Indicators, identifying performance trends, and suggesting strategies to increase quality and productivity within the department.
• Oversee the day to day work and training of team members.
• Be central to the oversight of quality and control of section work and meeting tight deadlines.
• Ensure work is undertaken in accordance with the Company’s procedures and checklists and meets deadlines.
• Assist in ensuring all outgoing correspondence and presentation of work is of the highest standard.
• Liaise confidently and knowledgeably with clients and act as an escalation point where required.
• Liaise with key personnel in client groups to ensure that all Company Secretarial related operational issues are communicated effectively and disseminate feedback to the Head of Corporate Solutions with any related recommendations.
• Assist with ensuring all client requests directed to the team are responded to effectively and in timely manner.
• Communicate any client related issues of concern to the Head of Corporate Solutions and the appropriate Client Relationship Managers.
• Attend and participate actively in regular team meetings, driving key agenda items and…