Customer-Focused Store Supervisor

Take the lead as a Store Supervisor at Shoppers Drug Mart, delivering exceptional health and beauty services while ensuring customer satisfaction and effective team management.

In this vital role, you will oversee customer service functions, manage cashier and merchandising teams, and maintain compliance with store policies. Your leadership skills will empower your staff to excel while ensuring loss prevention standards are met and customer issues are resolved effectively, enhancing the overall shopping experience.

Key Responsibilities:

• Manage cashier and merchandising operations to ensure compliance

• Provide ongoing training and guidance to staff

• Oversee loss prevention standards and cash office management

• Resolve customer inquiries and complaints promptly

• Maintain store image and perform housekeeping duties

Requirements:

• Strong independent judgment and decision-making skills

• Excellent problem-solving abilities to ensure customer satisfaction

• Computer literate and well-organized

• Knowledge of products and supplies for effective merchandising

• Time management skills to handle multiple tasks efficiently

Lead a dedicated team to enhance the customer shopping experience and ensure operational excellence at Shoppers Drug Mart.