Solutions Director Global Key Accounts

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

As Director, Global Key Account Solutions, you will play a pivotal role in shaping how Sonova partners with some of its most important global customers. Working at the intersection of Marketing, Commercial, Product Management, and Innovation, you will translate portfolio strategy and customer insights into scalable, customer-centric solutions that create value for key accounts around the world.

In return for your strategic mindset, commercial acumen, and ability to lead through influence, you will have the opportunity to drive global initiatives, collaborate with senior stakeholders across the business, and make a meaningful impact on how Sonova delivers innovative hearing care solutions to customers worldwide.

More about the role

• Define and develop integrated solution concepts and value propositions that support Sonova’s global key account strategy.
• Translate portfolio and product strategies into scalable customer solutions, roadmaps, and go-to-market approaches.
• Lead the commercialization and rollout of key account solutions, ensuring successful execution across regions and markets.
• Leverage customer insights, market trends, and competitive intelligence to identify opportunities and continuously enhance solution offerings.
• Partner closely with Marketing, Product Management, R&D, Digital, Audiology, and Commercial teams to align strategy and execution.
• Support Global and Regional Key Account teams with solution frameworks that address customer needs and drive business growth.
• Establish performance measures and governance processes to monitor adoption, effectiveness, and business impact.

More about you

• University degree in Business, Marketing, Engineering, or a related discipline; an MBA or equivalent qualification is advantageous.
• 7+ years of experience in solution management, solution marketing, business development, or related leadership roles within Med Tech or the medical device industry.
• Demonstrated success in developing customer-centric value propositions, solution frameworks, and go-to-market strategies.
• Experience working with complex customer organizations and global key account environments.
• Strong commercial, strategic, and analytical capabilities, with the ability to translate customer needs into business opportunities.
• Proven ability to influence and collaborate across functions, regions, and cultures within a matrix organization.
• Fluent in English, with additional language skills considered an advantage.

More about what we offer

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to…