RMA Technician - 1st Shift - Eligible

Position: RMA Technician - 1st Shift - 90 Day Increase Eligible
TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer##
** About TTM
** TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found .comWe’re always looking for talented individuals to join our team. Whether you’re an experienced manufacturing professional or just starting your career, TTM offers a supportive workplace where all skillsets can thrive.

At TTM, we believe in offering our employees an environment where they can make a real impact on the work we do. Here’s a look at what we provide our employees to set them up for success.

TTM strives to invest in our team members at all levels, starting on your first day. To support the growth and development of new hires, this position is eligible for a 90 Day Evaluation that includes a pay increase if key performance indicators are met.
** Scope:
** Under limited supervision, this position is responsible to perform a variety of routine inspection procedures to ensure quality at various stages of production. Controlling and documenting non-conforming, in-process assemblies, sub-assemblies and supplier parts.  Working from blueprints, engineering change notices, or established operating procedures determines acceptance, rejection, or rework requirements or units.  Prepares and maintains inspection / returned merchandise authorization reports and records.

Requires the ability to interpret quality control specifications.
*
* Duties and Responsibilities:

*** Receive RMA (returned merchandise) product in and document customer rejection/complaint on RMA Traveler.
* Maintain detailed paperwork/traceability records for each unit returned, including the proper storage of these records.
* Coordinate product flow with RMA Lead or Supervisor into rework and test RMA areas.
* Follow established procedures/checklist where necessary to ensure efficient movement of product.
* Assure product is reworked and re-inspected maintaining the highest quality standards required.
* Work with RMA Lead and Quality Engineers on TTM responsible escape to drive corrective and preventive actions on TTM workmanship returns.
* As required by RMA Lead, take part in Failure Analysis activities including Root Cause Analysis using Error Proofing tools as it related to internal and external quality concerns and reporting.
* Report severe damage, non-conformances and deviations to process or procedures to RMA Lead and/or Quality Control Manager.
* Provide initial disposition on cause and responsibility of any TTM or supplier escapes.
* Complete and file all necessary paperwork accurately and efficiently; documents and reports quality issues during the production process to supervisor.
* Follow all company Safety and ESD Program requirements.
* Communicates regularly to supervisors and managers, suggests and composes procedural changes, maintains a clean, safe work environment, and communicates to supervisors safety hazards and issues.
* Properly handle and dispose all waste, including hazardous wastes that are generated in daily operations as directed by the EHS department.
* All other assigned duties as required within the Quality organization.
** N
* *** ote:
** The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
*
* Essential Knowledge and Skills:

*** High School diploma or equivalent. Working knowledge of IPC-A-610 and J-STD-001 preferred.
* High level of interpersonal and good communication skills. Reads, writes and…