Temp Customer Service

About the Employer Brand At Goode Company, food is how we tell the story of Texas—its people, places, traditions, and hospitality. Since 1977, our restaurants have been built around honest cooking, genuine connection, and the belief that every guest should feel welcomed and well cared for.

The Role The Seasonal Customer Service Representative helps customers complete seasonal orders by providing accurate information, responsive support, and thoughtful follow-through across phone and digital channels.

What You’ll DoRespond to customer questions about orders, products, pickup, shipping, and delivery through assigned channels.

Enter, review, update, and document orders accurately in e-commerce and customer-service systems.

Research order status and coordinate with fulfillment, warehouse, delivery, and leadership teams.

Resolve routine concerns within guidelines and escalate exceptions promptly.

Protect customer and payment information and maintain complete interaction notes.

Support high-volume holiday workflows, outbound follow-up, and assigned administrative tasks.

Benefits & Perks Weekly payroll.

Team member food and dining discounts.

Access to wellness resources and support services.

Part-time medical membership with preventive and diagnostic coverage during the first year, subject to plan terms and eligibility.

Eligibility for full medical benefits after 12 months of consistent full-time hours, subject to plan terms and eligibility.

Benefits are subject to eligibility requirements and applicable plan terms.

What You’ll Bring Customer-service, call-center, retail, e-commerce, hospitality, or order-entry experience.

Warm communication, typing accuracy, active listening, and calm problem solving.

Comfort learning order, customer, payment, and shipping systems.

Dependable availability during the full seasonal assignment, including peak-volume periods.

Physical & Schedule Requirements Perform prolonged computer, telephone, and desk-based work with regular movement throughout the workday.

Communicate in person and through digital systems with team members, vendors, and business partners.

Occasionally lift, carry, or move office materials weighing up to 25 pounds.

Travel locally between company locations or attend off-site meetings when the role requires it.

Maintain a schedule that supports business needs; occasional early morning, evening, or weekend work may be required.