Regional Director - Global Freight Forwarding

Regional Director – Global Freight Forwarding

Base pay: $80,000 – $120,000 per year.

Founded in 1998 and publicly listed on the Shanghai Stock Exchange,
Milkyway Supply Chain Group is a leading global provider in integrated chemical logistics and supply chain innovation. Headquartered in China with a strong presence across Asia Pacific, the United States and Europe.

About the Role

We are seeking an accomplished and results-driven Regional Director with strong commercial leadership and deep strategic market insight for global ocean and air freight business development
. This role is responsible for shaping and executing the region’s commercial strategy, driving sustainable revenue growth, expanding key customer portfolios, and elevating our competitive market position. In addition, the Senior Regional Director will oversee regional service performance to ensure operational excellence across all freight forwarding activities, and lead team building, talent development, and structured sales training to cultivate a high-performing commercial organization.

Key Responsibilities

• Design and execute regional sales strategies to achieve revenue, margin, and volume targets.
• Drive aggressive new business acquisition efforts, and secure long-term customer partnerships and high-value contracts.
• Develop and manage robust sales pipelines, forecasting, and performance tracking frameworks.
• Negotiate and execute commercial contracts with steamship lines and airlines, securing competitive freight rates, space commitments, and favourable terms.
• Identify and capitalize on emerging market opportunities, competitive gaps, and value-added service growth areas.
• Expand customer portfolios and deepen relationships with strategic accounts and channel partners.
• Establish and monitor KPIs across branches and business units, analyse performance gaps, and enforce corrective actions to drive productivity, profitability, and service excellence.
• Oversee regional operational performance to ensure service reliability, on-time execution, cost efficiency, and adherence to company SOPs and global quality standards.
• Build, mentor, and lead a high-performing sales and import/export operations team within the region.
• Drive a culture of accountability, continuous learning, and performance excellence.
• Provide clear direction, structured coaching, and career development pathways.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, Marketing or related field.
• 10+ years of proven leadership experience in global ocean and air freight forwarding industry.
• Strong sales background with demonstrated success in business development.
• Deep understanding of global transportation networks, carrier negotiations, and market dynamics.
• Exceptional communication and interpersonal skills, capable of building lasting relationships with clients, partners, and internal stakeholders.
• Proficient in data analysis, reporting, and performance tracking to support decision-making and continuous improvement.
• Comprehensive knowledge of regulatory compliance, safety, and quality standards across all operations.
• Ability to lead multi-location teams and drive organizational growth.
• Experience in M&A in the logistics industry in North America is highly preferred.
• Experience in ISO tank/chemical/DG logistics is preferred.
• Ability to work under minimal supervision.
• Bilingual in Chinese or Spanish is preferred.
• Willingness to travel domestically and internationally (10%).
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Having legal working status in the U.S.

What We Offer

• Competitive base salary within the industry.
• Individual sales incentives (6.5% based on GP).
• Medical, dental and vision insurance fully sponsored by employer.
• 5 paid sick leave days.
• 401k with 3% match.
• Annual performance bonus.

Seniority level
:
Director

Employment type
:
Full-time

Job function
:
Business Development

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