Administrative Support

University Hospital of North Midlands NHS Trust

The closing date is 25 February 2026

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The vacancy is for an administrative Support within Outpatients. The job can be very demanding and prioritising workloads is important. The following are tasks undertaken everyday, but can change if requirements are required from the division:

• Completing the Appointments for booking within KPI
• Completing and actioning Netcall
• Filling news and follow ups from the BI report
• Working through the slot availability report
• Working alongside the clinic coordinator to fulfil any tasks required

• 5 GRADE C OR ABOVE in GCSE TO INCLUDE MATHS AND ENGLISH
• PREVIOUS CUSTOMER SERVICE IN PREFEBALY NHS ENVIROMENT

• GOOD KNOWLEDGE OF IT
• Previous experience of inputting data correctly

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

University Hospital of North Midlands NHS Trust