Admin Support

Midlands Partnership NHS Foundation Trust

The closing date is 13 July 2026

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The post holder's main duties will be to provide administrative support to the Directorate of Estates and Facilities management team covering a wide range of services.

The post holder will be expected to work as part of the wider Support Services Team including Helpdesk, Admin and Reception, providing an integrated and flexible service. As such they will be required to undertake duties within other areas of the Administration Department when the needs of the service demand it.

There may also be a requirement for one of the successful post holders to work from our Longton Cottage Hospital site.

• Provide an effective and efficient Helpdesk service with duties to include logging of incoming maintenance / minor new works requests on the asset management system, issue job numbers to callers and undertaking follow up action as required.
• Data inputting and monitoring of work streams (see workstream responsibilities spreadsheet for allocated duties), following local processes and procedures.
• Monitor own and generic mailboxes associated to your workstream and take appropriate action.
• Place order requisitions as per instructions received from Supervisor/Manager.
• Input invoice costs and information into the asset management system against the relevant work order.
• Responsible for carrying out necessary internal procedural checks to ensure accurate receipting and processing of invoices, presenting for authorisation and processing. Any differentials to be clarified with supplier/client/manager.
• Receipting of orders following delivery, scanning delivery note/service report and upload into the asset management and finance system.
• Monitor personal invoice workbench daily, ensuring the process is completed in a timely manner.
• Direct and guide other members of the Administration Team as assistance is required.
• Provide confidential and efficient word processing service.

• Possess relevant qualification i.e. NVQ Level 3, City and Guilds Certificate or RSAIII in discipline or be able to demonstrate proven practical knowledge through experience
• Possess a recognised typing qualification i.e. RSA III or equivalent
• Experience of working in a similar role or discipline

• Experience of liaising with customers and clients by telephone
• Experience of using in-house information systems
• Experience of working in the NHS

• Ability to work on a diverse range of duties and tasks in a busy and challenging office environment
• Computer literate and proficient in the use of computer packages
• Knowledge of office procedures
• Maintain accurate, accessible records both hard copies and computer based
• Ability to present concise and relevant information
• Ability to take fast and accurate notes and dictation

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Midlands Partnership NHS Foundation Trust