L & OD; Learning & Development) Support Officer

Position: L & OD (Learning & Development) Support Officer
Location: Staffordshire

Adecco are pleased to be recruiting for a L&OD Support Officer to work within the Staffordshire Police Force

Location:

Stafford
Contract Type:
Temporary until November 2027
Hourly Rate: £14.55 per hour
Working Pattern:
Part Time - 22 hours a week 8am to 4pm Wednesday to Friday with Hybrid

** Please note this role will be subject to POLICE VETTING, you must have been residing within the UK for a minimum of years continually*
* Our client, Staffordshire Police are seeking an enthusiastic and proactive L&OD Support Officer to join their Learning and Organisational Development team for a 12-month secondment. This role presents an exciting opportunity to contribute to the growth and development of police officers and staff, ensuring they reach their full potential while aligning with the College of Policing National Curriculum.

Key Responsibilities:

As the first point of contact for training and development inquiries, the successful candidate will be responsible for:

Administration of Training:
Arrange and manage training, development, and qualifications for both new and existing staff in line with organisational requirements.
Customer Engagement:
Provide excellent customer service by interpreting and resolving enquiries with ease.
Data Analysis:
Interpret data requests, analyse information, and prepare insightful reports as required.
Meeting Support:
Take minutes and maintain action logs for meetings, ensuring accurate documentation.
System Updates:
Accurately update Force systems including Origin - Training Events Desktop (TED), Duties Desktop (DDT), and ORIGIN procurement.

Essential

Qualifications and Skills:

Candidates should possess:

Qualifications:

GCSE in English and Mathematics (or equivalent) is desirable. An NVQ in Business Administration or Customer Service is also a plus.
Technical

Skills:

Proficiency in Microsoft applications, primarily Word, Excel, and PowerPoint.
Customer Service

Experience:

Proven track record in delivering high-quality customer service.
Communication

Skills:

Exceptional verbal and written communication abilities.
Organisational

Skills:

Strong time management skills and the ability to prioritise workload with minimal supervision.
Administrative

Experience:

Relevant administrative skills are crucial for this role.
Knowledge of Systems:
Familiarity with Origin and e-portfolios (One File) is desirable.

This position offers a unique chance to be part of a supportive and innovative team dedicated to the professional development of police personnel. If you are passionate about learning and development and have the skills to thrive in a collaborative environment, this could be the perfect opportunity for you!

Embrace this opportunity to make a meaningful impact in public services!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser