Sales Team Leader

Location: Staffordshire

Axon Moore are exclusivley working for a fast-growing service based organisation who are seeking a motivated Sales Team Leader to lead a high-performing strong sales team in achieving monthly targets while also contributing through hands on selling.

This role combines leadership, coaching, and direct sales activity, with a strong focus on performance, quality, and customer experience.
You will play a key role in driving results, developing people, and fostering a positive and supportive team culture.
This role combines leadership, coaching, and direct sales activity, with a strong focus on performance, quality, and customer experience. You will play a key role in driving results, developing people, and fostering a positive and supportive team culture.
Main Responsibilities Performance Management:

Lead, coach, and motivate a sales team to achieve individual and team sales targets
Set clear performance expectations and monitor daily, weekly, and monthly results
Deliver regular coaching, training sessions, and performance feedback
Review call quality, KPIs, and overall team performance
Track sales metrics, analyse trends, and provide regular performance updates
Support recruitment, onboarding, and training of new team members
Conduct daily team meetings and regular performance reviews
Foster a collaborative, positive, and high-performing work environment
Ensure tasks and responsibilities are completed accurately and on time
Client Engagement & Sales:

Respond to telephone and email enquiries in a timely and professional manner
Meet or exceed KPIs and quality standards
Conduct outbound follow-up activity where required
Deliver excellent customer service by understanding customer needs and building trust
Accurately document interactions using CRM and internal systems
Maintain strong product and service knowledge
Engage professionally with customers across multiple communication channels, including social media

About you:

Experience:

Several years' experience of managing and coaching a sales team
Proven track record of meeting or exceeding sales targets
Experience producing and interpreting sales reports and performance data
Skills & Knowledge:

Data-driven mindset with strong analytical skills
Experience using CRM systems
Strong organisational and time-management skills
Ability to motivate, coach, and develop others
Personal Qualities:

Results-driven with a passion for helping people
Excellent communication and interpersonal skills
Positive, proactive, and professional approach