Sales Team Leader

Axon Moore are exclusively working for a fast‑growing service‑based organisation who are seeking a motivated Sales Team Leader to lead a high‑performing strong sales team in achieving monthly targets while also contributing through hands‑on selling.

This role combines leadership, coaching, and direct sales activity, with a strong focus on performance, quality, and customer experience. You will play a key role in driving results, developing people, and fostering a positive and supportive team culture.

• Lead, coach, and motivate a sales team to achieve individual and team sales targets
• Set clear performance expectations and monitor daily, weekly, and monthly results
• Deliver regular coaching, training sessions, and performance feedback
• Review call quality, KPIs, and overall team performance
• Track sales metrics, analyse trends, and provide regular performance updates
• Support recruitment, onboarding, and training of new team members
• Conduct daily team meetings and regular performance reviews
• Foster a collaborative, positive, and high‑performing work environment
• Ensure tasks and responsibilities are completed accurately and on time

• Respond to telephone and email enquiries in a timely and professional manner
• Meet or exceed KPIs and quality standards
• Conduct outbound follow‑up activity where required
• Deliver excellent customer service by understanding customer needs and building trust
• Accurately document interactions using CRM and internal systems
• Maintain strong product and service knowledge
• Engage professionally with customers across multiple communication channels, including social media

• Several years' experience of managing and coaching a sales team
• Proven track record of meeting or exceeding sales targets
• Experience producing and interpreting sales reports and performance data

• Data‑driven mindset with strong analytical skills
• Experience using CRM systems
• Strong organisational and time‑management skills
• Ability to motivate, coach, and develop others

• Results‑driven with a passion for helping people
• Excellent communication and interpersonal skills
• Positive, proactive, and professional approach