Soft Services Supervisor

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.

We're looking for a Soft Services Supervisor who will deliver excellent service standards, while meeting SLA agreements and managing a cleaning team across multiple client sites.

Contract:

Permanent
Type:
Part-Time

Hours:

20 hours Per Week
Shift Pattern: 05.30 - 09.30am (Monday - Friday)
Pay: £14.10 per hour

Location:

Weston Road, Stafford, Staffordshire, ST18 0YY

• Maintaining a professional image and complying with all Mitie Polices & Procedures
• Manage a cleaning team, including recruitment, training, and development
• Deliver routine planned and periodic cleaning to a high standard
• Ensure staff follow task schedules and Health & Safety procedures
• Monitor cleanliness standards, distribute uniforms, and manage stock levels
• Handle issues professionally and escalat[e] to line manager when needed
• Flexibility & willingness to complete any other reasonable management, client or customer requests.

• Previous supervisory or Team Leader Experience
• Strong communication skills and professional attitude
• Ability to work independently and to a schedule
• Reliable, hardworking, and committed to service excellence
• Willingness to support continuous improvement in service delivery