Christmas Cast Member

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

Christmas is a very important time of year here at World of Wedgwood, with a series of festive events catering for families and tourists to deliver, and a long-standing tradition of excellence, quality and heritage to uphold. We are passionate about ensuring that each year we top what we have achieved before, meaning we are focused on meeting, and indeed exceeding the high standards our guests have come to expect.

Situated in the beautiful countryside of Barlaston, Staffordshire, we bring magic to life for all of our guests (children and grown-ups alike!) throughout the festive period. Our events include Breakfast with Santa, Afternoon Tea with Santa and Storytime with Santa, plus a range of festive events geared towards adults.

Cast members make Christmas at World of Wedgwood come alive. They are integral in creating the magic that families are excited to see and experience.

Our vision is to offer guests a Christmas experience like no other. If you would like to play a part in delivering this, read on below.

Your role will be:
Christmas Cast Member

Your Manager will be:
Guest Experience, Events & Accessibility Manager

Assisting in the delivery of our Christmas events so they run smoothly and efficiently.

Performing in short scenes, immersive character work around the site, improvising with other characters, taking families to see Santa and other cast member duties.

Helping the Wedgwood Interactors to ensure a seamless end to end guest experience. Every aspect of our experiences must be delivered to a high and efficient standard to promote a positive experience with World of Wedgwood.

Maintaining the traditional Santa story at all times, ensuring you are only seen by guests in character and not in any other capacity.

Help to maintain the standards of our Christmas themed areas to ensure they always looks magical and authentic.

Work with the Wedgwood Interactors to ensure Santa’s Grotto is stocked each night with presents for the next day.

Genuine enthusiasm for Christmas, staying in character according to the Santa Claus story.

• Passion and experience of character work and performing
• Experience of acting/performance background
• Passion for immersive theatre & interacting with audiences
• Experience in improvisation
• Team player, someone who wants to work as part of a small ensemble
• Flexible and adaptable approach to the role and responsibilities

We Serve Luxury - we are passionate about our guest experience and take pride in serving luxury to all of our guests.

We Fire Creativity - we are creative people and aim to inspire each and every one of our guests to get creative too!

We Unite Art & Industry - we are proud of our heritage and work hard to keep the conversation going through our partnerships with the V&A Wedgwood Collection and Fiskars Group.

This position is based in Barlaston, Stoke-on-Trent.

This is a Fixed Term Contract (FTC) from 14th November - 24th December inclusive and you must be available for the full FTC period.

You must be available to attend the rehearsal day on Saturday 14th November 2026 and be available for all performance dates, which are:

• Saturday 28th November 2026 (08:30-17:00)
• Sunday 29th November 2026 (08:30-17:00)
• Saturday 5th December 2026 (08:30-17:00)
• Sunday 6th December 2026 (08:30-17:00)
• Saturday 12th December 2026 (08:30-17:00)
• Sunday 13th December 2026 (08:30-17:00)
• Saturday 19th December 2026 (08:30-17:00)
• Sunday 20th December 2026 (08:30-17:00)
• Monday 21st December 2026 (08:30-17:00)
• Tuesday 22nd December 2026 (08:30-17:00)
• Thursday 24th December 2026 (08:30-17:00)

Expenses for accommodation/travel are not covered and so you will need to be able to commute to World of Wedgwood or cover this at your own cost.

You will be provided with a Christmas themed costume for the duration of the FTC, which will be discussed in more detail if you are invited to interview.