Customer Service Advisor
Job in
Stafford, Staffordshire, ST16, England, UK
Listed on 2026-06-13
Listing for:
Tudor Employment
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Customer Service Advisor
Location:
Stafford, ST16
Employment Type:
Permanent
Industry: Luxury Motorhomes
CompensationSalary: £27,000 + Bonus Structure
Why Apply?- Stunning facilities & friendly supportive team
- Funded NVQs in Customer Service & Business Administration
- Clear progression opportunities
- Christmas bonus & company party
- Free use of company motorhome for leisure trips
- Weekly Friday jacket potato lunches
- Healthcare (optical & dental) + life insurance
- Competitive pension
- Performance-related bonus
- Act as the customer’s main point of contact throughout the vehicle lifecycle
- Meet & greet customers and collect diagnostic information
- Liaise with workshop and allied departments
- Approve additional work and manage vehicle logistics
- Upsell products and services
- Update CRM with accurate customer and vehicle information
- Provide reception cover when required
- Keyloop / Kerridge experience – Essential
- Previous customer service experience
- Professional, personable and organised
- Previous dealership background – Essential
Monday - Friday: 8am-5pm
1 in 3 Saturdays: 9am-1pm
ContactPlease call our Commercial team at the Walsall Branch
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