Collections executive

Location: Staffordshire

If you're ready to join a growing business where your work is valued, your career can flourish, and you're rewarded for your success, this Collections Executive role could be the one for you – due to the winning of a new contract they are looking for 2 more new staff members to join their growing team!

Collections Executive Responsibilities:

* Making outbound calls to customers and agreeing solutions for payments owed

* Delivering excellent service while balancing customer needs with company goals

* Handling inbound calls to resolve account queries with professionalism

* Taking secure payments over the phone

* Keeping customer accounts accurate and up to date

Collections Executive

Skills and Experience:

* Experience in a customer service or credit control phone-based role

* Has a track record of providing first-class service

* Confident using Microsoft Office and updating systems

* Comfortable speaking with customers over the phone in a clear, professional way

* A strong communicator who builds rapport with ease