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German Speaking Customer Service
Job in
Staffordshire, Stafford, Staffordshire, ST16, England, UK
Listed on 2026-09-02
Listing for:
Work Lyf Group Ltd
Full Time
position Listed on 2026-09-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, German Speaking
Job Description & How to Apply Below
Pay: £26,000.00 per year
Job Description:
Role : GERMAN SPEAKING- CUSTOMER SERVICE ADVISOR
Location:
ST15 AREA
Hours:
37.5hrs per week. Monday to Friday. ( Hybrid Mon & Friday)
Pay: £26K
An excellent opportunity has arisen for a German speaking customer service advisor to join one of our longstanding clients, located in Stone
If you’re motivated by meaningful work and want to build your career with a company that supports scientific discovery and innovation worldwide, the company offers an exceptional environment to thrive.
BENEFITS
* 25 holiday ( + 8 Bank holidays)
* 4% Pension
* Life Insurance
* Hybrid Working
The Role
* Opportunity to use and develop bilingual (German/English) skills
* Deliver an exceptional customer experience across all communication channels
* Manage orders, enquiries, and service requests with accuracy and professionalism
* Prioritise, organise, and process all customer requests within agreed time frames
* Take full ownership of customer issues, ensuring efficient and effective resolution
* Communicate confidently with colleagues at all levels, as well as external partners such as couriers and logistics providers
* Maintain accurate records and ensure all information is processed correctly
* Strong organisational skills and exceptional attention to detail
* Confident IT skills, including Microsoft Office
* Ability to work flexibly, accurately, and collaboratively as part of a team
* Genuine passion for delivering outstanding customer experiences
* Desirable:
Experience using Microsoft Dynamics 365 Business Central (training provided)
The Requirements
* Fluent German language skills, including professional/business communication
* Proven experience delivering high‑quality customer service
* German English (written and spoken)
* Confident IT skills, including Microsoft Office
If you’re passionate about delivering exceptional service and want to build your career within a supportive, purpose‑driven organisation, we encourage you to apply
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