Quality Practice Manager

The Y Queensland stand together with all people regardless of age, gender, ethnicity or belief.

We’re looking for a dedicated Quality Practice Manager to join our team on a full time basis to support the continuous improvement of our Outside School Hours Care services. In this impactful role, you’ll mentor educators, promote inclusive and high-quality practices, and guide services through reflective practice to meet—and exceed—the National Quality Standard.

We’re a not-for-profit organisation with a strong community focus. You’ll also enjoy:

• Salary & Compensation – Competitive Salary Package & Discounted Private Health Insurance
• Work Life Balance
• Working Environment - Career Coaching and Progression Opportunities

• Observe, assess, and provide tailored training to educators.
• Develop and implement educational procedures and documentation.
• Mentor educators in delivering engaging, developmentally appropriate, and inclusive programs.
• Support services in community engagement and building strong local partnerships.
• Assist in designing and implementing wellbeing initiatives for children, families, and staff.
• Facilitate reflective practice sessions to guide the development and review of Quality Improvement Plans (QIPs).
• Support the implementation of the National Quality Framework (NQF) and the My Time, Our Place learning framework for school-aged children.
• Lead preparation and drive continuous improvement efforts related to the Assessment and Rating process.

We’re looking for someone who is passionate about quality improvement in children’s services and has the ability to inspire others through strong leadership and mentorship.

To be successful in this role, you’ll have:

• A tertiary qualification in Community Services, Early Childhood Education, Teaching, Disability, or a related field, or equivalent experience.
• Demonstrated experience in leading inclusion and diversity initiatives within childcare or children’s services.
• Strong understanding of applicable legislation, Education and Care Services National Regulations, and the National Quality Framework.
• Proven leadership and team engagement capabilities.
• Excellent time management and problem‑solving skills.
• Experience working with children with disabilities and/or high or complex needs.
• A valid Paid Blue Card (or willingness to obtain).

The YMCA provides Outside School Hours Care services to 60 school communities across South East Queensland. Our programs are built around belonging, choice, and fun, and we work in close partnership with families, schools and communities. Children in our care explore, create, play and learn in safe, inclusive and engaging environments. We live our values every day — we are caring, honest, respectful, responsible and fun!

Hit the apply button below now to start your journey with us!

Help us shape a brighter future — one child, one community at a time.

At the Y, we are committed to empowering all children and young people to feel safe and be safe at the Y. As such, we ensure that all candidates are appropriately screened.