Credit Controller FTC

My client is a highly regarded and prestigious commercial financial services organisation.

An opportunity has arisen for an experienced and proactive Credit Controller to join a busy collections team. The role would suit someone who enjoys building strong customer relationships while ensuring outstanding debts are collected efficiently, effectively and professionally.

As a Credit Controller you will be responsible for managing a portfolio of customer accounts, reducing early arrears, whilst delivering excellent customer service.

• Proactively manage and collect outstanding customer debt.
• Contact customers by telephone and email to resolve overdue accounts.
• Allocate incoming payments accurately.
• Reconcile customer accounts and investigate payment discrepancies, ensuring these are resolved quickly

• Proven background in Credit Control essential
• Strong negotiation skills.
• Knowledge of creditworthiness & credit monitoring procedures
• Excellent communication skills and relationship building
• Strong attention to detail with good problem-solving abilities.
• Confident working with Microsoft Excel and bespoke systems (training provided)
• Ability to prioritise workload and manage multiple accounts.
• Professional and confident telephone manner.
• Organised with excellent time management skills.
• Experience of Consumer debt collection is helpful.