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HelpDesk/Support Technical Support

Software Support Specialist - Product Expert & Advocate

Job in Stafford, Staffordshire, ST16, England, UK
Listing for: Digital Appointments
Full Time position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A well-regarded software platform in Stoke-on-Trent is seeking a Software Customer Support Specialist to provide exceptional technical support and user advocacy. You will engage with clients via phone, email, and live chat, diagnosing issues and delivering effective solutions. The ideal candidate has experience in a tech-centric customer service role, excellent communication skills, and a proactive attitude towards problem-solving. Join a growing team and become a product expert in this dynamic environment.
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