Digital Officer

Main Responsibilities

• Assist the development and implementation of web-based projects, and analyse digital performance metrics.
• Work in collaboration with service areas to deliver innovative and user-focused digital solutions that support the organization's strategic objectives and ensure seamless communication and coordination.
• Operate in an agile and collaborative way, using modern tools and methods to design, develop and test digital products and services.
• Embrace a culture of experimentation and learning, gathering feedback, measuring impact and fully understanding benefits to continuously improve.
• Support the ongoing development, optimisation and governance of the Local Gov Drupal platform, including improving user journeys and ensuring digital services meet accessibility standards and user needs.

• Diploma Level 3 in web technology or multimedia technology and significant recent experience.
• Experience working on enterprise-size websites, including knowledge of content management systems, HTML coding, SharePoint server, statistical analytics packages and design software.
• Knowledge of web legislation and best practice (W3C, WCAG, SocITM and EU directives).
• Experience identifying evidence-based improvements to service delivery through online systems.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all backgrounds and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.