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Service Desk Leader: Elevate Support & Team Performance

Job in Stafford, Staffordshire, ST16, England, UK
Listing for: risual Limited
Full Time position
Listed on 2026-08-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 48000 GBP Yearly GBP 35000.00 48000.00 YEAR
Job Description & How to Apply Below

Node4 in the United Kingdom is seeking a Service Desk Team Leader on a 6-month FTC with potential extension or permanent. You will lead a team of Service Desk Analysts, ensuring delivery of high-quality, customer-centric support and driving continuous improvement.

The role requires ITIL knowledge, strong leadership, and experience with ITSM tools such as Service Now. Hybrid working and a comprehensive benefits package are on offer to support work-life balance.

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