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Hybrid 1st Line IT Support Specialist Windows

Job in Stafford, Staffordshire, ST16, England, UK
Listing for: Converge UK
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below

Converge UK is seeking a customer-focused 1st Line Support Agent to join the Technology & Services team in a hybrid role at Converge HQ, Stafford. You will resolve incidents, support Windows & Microsoft 365, and help onboard/offboard users while working with internal teams and third-party suppliers to maintain business systems.

The role emphasizes excellent customer service, strong troubleshooting, and proactive problem-solving to ensure a smooth user experience and continuous service

We invite applications for the Hybrid 1st Line IT Support Specialist Windows & 365 position located in Stafford, England, United Kingdom.

Learn more about the Hybrid 1st Line IT Support Specialist Windows & 365 role in the description above.

We appreciate your interest in this position.

Join Converge UK and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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