Transport Shift Controller

Pay Rate: £26,851.07 Basic Annual Salary. Overtime Rate x1.5

Grade: O

Contract Type: Permanent (Full-Time)

Shift patterns: Monday - Friday 14:00 - 22:00 (flexibility is required to cover other times from time to time)

Location: Burton on Trent

We're now looking for a Transport Shift Controller to support with Driver dispatch and general administration duties.

• Coordinating and dispatching drivers, ensuring all routes are efficiently covered
• Handling incoming calls, primarily from drivers needing support or updates
• Communicating with internal teams and external customers to resolve queries
• Completing general operational and administrative tasks to support the shift
• Providing debrief support for drivers when required, including reviewing completed routes and issues

• Previous experience in a transport or transport related field
• Thrives in a fast-paced environment and can confidently juggle multiple tasks at once
• Has strong communication skills and is comfortable speaking with drivers and customers
• Can work independently while also collaborating well with a wider team
• Is flexible with working hours and willing to support operational needs when required

• Free parking and on-site canteen
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.