Head of Project Management Office; PMO

Head of Project Management Office (PMO)

Location:
Hybrid – Converge HQ, Stafford

Department:
Managed Services

Hours:
Full Time

Reports to:
Director of Managed Services

At Converge UK, we're on a mission to deliver innovative, sustainable technology solutions that help organisations thrive. We are looking for an experienced Head of Project Management Office (PMO) to establish and lead a high‑performing PMO that will shape the future of project delivery across our Technology & Services function.

As Head of PMO, you'll be responsible for creating and embedding a best‑in‑class Project Management Office that drives governance, consistency, and delivery excellence across our portfolio of customer projects.

• Define and lead the PMO strategy, operating model, governance, and delivery standards.
• Ensure projects are delivered on time, within scope, within budget, and to the highest quality.
• Provide portfolio oversight, reporting, forecasting, and delivery assurance.
• Implement and embed project management methodologies including PRINCE2, Agile, and Hybrid approaches.
• Lead, coach, and develop a team of Project Managers and PMO professionals.
• Partner closely with Sales, Pre‑Sales, Consultancy, Engineering, Finance, and Risk teams to ensure seamless project delivery.
• Manage portfolio priorities, capacity planning, financial performance, and delivery risks.
• Act as the senior escalation point for complex delivery challenges.
• Drive continuous improvement, increasing PMO maturity and delivery capability across the business.

We're looking for an experienced PMO leader who thrives on building capability, driving governance, influencing stakeholders, and delivering measurable business outcomes across a technology services environment.

• Significant experience leading a PMO within an IT or Technology Services environment.
• A proven track record of building, establishing or transforming PMO functions.
• Experience implementing project governance, delivery frameworks, portfolio reporting, executive dashboards, and project controls.
• Direct leadership experience managing Project Managers and Programme Managers.
• Personal accountability for the successful delivery of complex technology projects and programmes, including budget, resource, risk, quality, and stakeholder management.
• Strong commercial and financial management experience across project portfolios.
• Outstanding leadership skills with the ability to inspire, coach and develop high‑performing teams.
• Excellent communication and stakeholder management skills, with the confidence to influence at all levels of the organisation.
• Degree‑level qualification (or equivalent experience) in Project Management, Technology Delivery, or a related discipline.
• PRINCE2 Practitioner, MSP and/or Agile certifications.
• Experience leading organisational change and improving PMO maturity.

At Converge, our people are at the heart of everything we do. We invest in our teams, encourage innovation, and create opportunities for people to grow their careers while making a meaningful impact.

Our values guide everything we do:

• Empowering Our People – We trust, support, and invest in our people.
• Sustainability & Community at Heart – We create positive impact through responsible technology.
• Customer‑Centric Excellence – We help our customers succeed through exceptional service.
• Partnerships Built on Trust – We believe collaboration delivers the best outcomes.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.

To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on  or alternatively email peopl