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Operations Leader: Customer Experience & Change
Job in
Stafford, Staffordshire, ST16, England, UK
Listed on 2026-08-17
Listing for:
Allscreens Nationwide Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Government Recruitment Service in Stafford seeks an Operations Manager to lead our Customer Contact Centre and provide strategic, operational leadership in a fast-paced policy environment. You will drive performance, resource planning and service excellence while guiding teams through policy and ministerial changes.
Working with internal and external stakeholders, you will deliver accurate information, manage key escalations, and ensure resilient delivery aligned with agency goals and continuity
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