Customer Assistant - Food

All the details

Work Pattern

Sunday: 16:30-20:30
Monday: 17:00-21:00
Tuesday: 17:00-21:00

Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You'll be a resilient and committed brand ambassador who recommends and sells our newest food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• Work under high pressure, staying sharp, fast, and focused when the store is at its busiest. Go above and beyond to serve, sell, fill, and help drive growth in sales.
• Utilise digital tools such as the Sparks App and in‑store devices to enhance the customer experience and ensure they get the products they want when they need them.
• Be a team player, contributing to a positive, high‑energy environment where everyone works hard and supports each other in delivering a seamless customer experience.
• Adapt to changing demands across various areas of the store; flexibility is vital to thrive in this dynamic role.

This is a frontline role for those ready to roll up their sleeves and meet huge opportunity.