Shift supervisor, Warehouse

Company Description

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you’re valued, challenged, and inspired!

Shift Pattern:
Monday‑Friday rotating shift – 06:00am‑14:00pm & 14:00pm‑22:00pm.

Salary: £33,089.24 basic per annum + £3,308.92 allowance.

Your job duties will include but are not limited to the following:

• Run a busy shift managing around 50 people across various work streams.
• Handle damaged items in a fast‑paced environment where quick decision‑making is required.
• Assume most HR aspects: attendance, performance management, briefing the team, and reacting to operational dynamics.
• Review and implement staffing levels to meet efficiency targets.
• Provide training for new and existing staff to achieve the highest standards of quality and efficiency.
• Support the Shift Supervisor to achieve timely and efficient receipt, pallet build, put‑away and dispatch of stock.
• Ensure efficient receipt and pallet build of returned customer orders to maintain SLA targets.
• Maintain Health and Safety standards.
• Maintain optimum levels of stock integrity.
• Develop and train all team members to maximise their contribution to the warehouse and plan for succession.
• Manage and motivate the shift team to achieve or exceed productivity and service KPIs.
• Monitor and control the work environment to operate at optimum efficiency.
• Communicate effectively with drivers and operatives to find solutions to potential challenges.

• Experience managing teams within a multi‑client warehouse environment is desirable.
• Process‑oriented with an appreciation for specific client requirements.
• Track record of delivering quality and cost improvements through continuous improvement.
• People manager who leads by example, encourages team spirit, and can motivate a team.
• Adaptable and responsive to change, able to monitor workflow and adjust workforce accordingly.
• Computer literate and able to follow complex instructions.

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension scheme
• Retail discounts

This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team. If you meet the criteria above and are interested in working in a fast‑paced organisation, click apply now and #joinourwinningteam!