Sales and Service Technician
Listed on 2026-01-01
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Retail
Retail & Store Manager, Customer Service Rep
Apply for the Sales and Service Technician role at Bridgestone Retail Operations, LLC
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Join a leading automotive retail division part of Bridgestone Americas, with over 22,000 teammates, operating more than 2,200 company‑owned stores across North America.
Company OverviewBridgestone Retail Operations (BSRO) supports our mission to “Serve Society with Superior Quality”. We value diversity, offer competitive pay, comprehensive benefits, and formal training to empower each teammate.
Job CategoryRetail
Position SummaryThe retail Sales and Service Technician (SST) is a hybrid role designed for stores and intended as a key pipeline for future career growth within Firestone Complete Auto Care. You will serve customers by assessing needs, recommending products/services, performing entry‑level vehicle services, and ensuring satisfaction through timely completion. Successful individuals will learn all aspects of store operations and flex between front‑end customer service and back‑shop vehicle tasks as required.
Pay Range: $17.05 - $25.52
Responsibilities- Customer service, sales, and customer issue resolution – 75%.
- Basic vehicle service tasks (oil, tires, fluids) – 25%.
- Store operations: opening/closing, inventory, displays – as needed.
- May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development.
- Learn all aspects of store operations and flex between front/back shop tasks.
- High School Diploma or equivalent.
- Valid automobile driver’s license.
- Customer‑service orientation and growth mindset.
- Ability to learn and perform basic vehicle service tasks.
- Ability to learn and operate store systems.
- Two‑year degree or non‑traditional education, including training program completion, certifications, or other indications of a growth mindset.
- Previous consumer retail sales experience.
- Automotive experience (plus).
- Management/supervisory experience (plus).
- Medical, Dental, and Vision – starting day 1 for all teammates.
- Paid vacation and holidays.
- On‑the‑job training and company‑funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On‑demand pay (daily pay) program available.
- Professional Development: resources to level up at any career stage.
- Community Involvement: we support local communities and give back.
- Integrity & Teamwork: commit to doing things right, always, together.
- Supportive onboarding experience for a smooth transition.
- Opportunity to develop and grow through training and mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Work/life effectiveness and long‑term well‑being.
- A diverse and inclusive team.
Employment Eligibility:
If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment.
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