ASB Assistant

Overview

Anti-Social Behaviour Resolution Assistant.

Location:

Staines (Hybrid - 1 day per week in the office). Rate: £23.85 per hour (Umbrella).

Contract:

Short-term temporary assignment. DBS:
Enhanced DBS required.

Service Care Solutions are currently recruiting for an Anti-Social Behaviour Resolution Assistant to support a busy ASB team on a short-term temporary basis. This is an excellent opportunity for an experienced housing or ASB administrator to join a fast-paced service supporting frontline ASB operations.

You will provide high-quality administrative and operational support to the ASB service, assisting with case management, documentation, and coordination to ensure cases progress efficiently and compliantly.

• Prepare and draft correspondence, witness statements, incident schedules, and court application paperwork
• Assist with compiling ASB case files for legal action and hearings
• Update internal systems with accurate and timely case information
• Arrange meetings, drop-ins, and appointments for ASB officers
• Process supplier payments linked to ASB-related actions
• Obtain and collate tenancy documentation
• Monitor mediation referrals and case outcomes
• Produce performance and monitoring reports for management

• Previous experience in ASB, housing, or a similar local authority / housing association environment
• Strong administrative skills with excellent attention to detail
• Confidence handling sensitive and confidential information
• Ability to manage a varied workload in a fast-paced setting
• Enhanced DBS (or willingness to obtain one)

This role offers hybrid working with 1 day per week in the Staines office, making it well suited to candidates looking for flexibility alongside a short-term contract.

To apply or for more information, please contact:
George Westhead
(url removed)
(phone number removed)