French Speaking Customer Service Administrator

French‑Speaking Customer Service Administrator

Location:

Staines

Hourly Rate: £12.21 - £13.00 per hour

Hours:

Full‑time, Monday to Friday | 8:00 AM - 5:00 PM | 40 hours per week

Our client is seeking a proactive and detail‑oriented French‑Speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering exceptional service to customers across Europe.

• Accurately input, update, and maintain customer information and records.
• Provide professional and efficient support to European agencies in both French and English.
• Confidently use Microsoft Office applications, particularly Excel and PowerPoint.
• Investigate court summons and assist in reducing associated costs.
• Respond to customer queries promptly and professionally, ensuring high levels of satisfaction.
• Work independently to achieve daily performance and productivity targets.
• Consistently meet quality standards and maintain compliance with company procedures.
• Support the wider team with additional administrative duties as required.

• Proficient with Windows 7 and Windows 10 operating systems.
• Strong sense of responsibility, commitment, and reliability.
• Fluent in French and English, both written and verbal.
• Excellent communication and organisational skills.
• A methodical, accurate, and solution‑focused approach to tasks.

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