Clinic Coordinator

So, you’re an organised, proactive person, passionate about doing a great job and offering the best customer service? Sounds like you’d be a great fit here. As a Clinic Coordinator in Specsavers, you don’t need to have previous admin experience, you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores.

We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.

Located in Staines, we’re excited to welcome a new Clinic Coordinator to our friendly and professional team!

• Full time hours - 40 hours per week including weekend working
• Hourly rate up to £12.91 per hour
• Extra day off on your birthday
• Enhanced pay for family leave
• WeCare employee support services
• Access to Headspace App

• Explore customer needs thoroughly, and approach customers to offer assistance
• Provide customers with information on how to wear and care for hearing aids
• Provide customers with hearing aid aftercare information
• Utilise the IT systems as required
• Make aftercare calls and run reports
• Undertake banking duties
• Order stock and undertake stock checks
• Work to Specsavers Customer Service Standards
• Actively seek to improve your own skills and product knowledge