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Process Technician

Job in Staines-upon-Thames, Surrey County, England, UK
Listing for: Thames Water
Full Time position
Listed on 2026-02-28
Job specializations:
  • Engineering
    Environmental Compliance, Maintenance Technician / Mechanic, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 29349 GBP Yearly GBP 29349.00 YEAR
Job Description & How to Apply Below

About the role

We have a great opportunity for a Process Technician to join our team at Staines Raw Water PS
. You do not need a background in the Water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas.

This role is an essential front‑line role, which the business simply cannot operate without you. Every day is different, you will be working in all weather conditions, carrying out a range of tasks, to ensure the essential functions of our water treatment works operate to maintain the supply to our customers and protect the environment. PPM of maintenance of equipment to support the operation of the plant.

There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

What you’ll be doing as the Process Technician
  • The operation of plant and equipment used in the treatment of groundwater to ensure it meets strict drinking water standards. Including cleaning, basic maintenance, routine checks and fault‑finding.
  • Monitoring, collating and reporting of data to ensure statutory and regulatory compliance is met.
  • Undertaking health and safety and security checks. Highlighting and reporting hazards, near misses and incidents; making the area safe, escalating any issues to your line manager as soon as possible.
  • Accurately reporting faults and recording work and asset information to improve business performance using a field laptop.
  • Receiving chemical deliveries, ensuring the correct checks and paperwork are completed.
  • Providing technical assistance and guidance to new starters as well as existing colleagues.
  • Attending all team meetings, engaging with safety briefings and company communications and raising constructive feedback with the management team, with suggestions for improvements.
Base Location

Staines (PS) - TW18 4HA

Working Pattern

38 Hours Monday‑Friday 7:30 am – 15:36 pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training.

Requirements

Due to the nature of this role, you must hold a full UK driver’s licence.

What you should bring to the role
  • Be a self‑motivated individual who can immerse themselves in the team around them. You need to be very disciplined, have the desire to learn from those around you and have a can‑do attitude. This role can be demanding at times, but very rewarding too.
  • Take ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
  • Have excellent communication and interpersonal skills to interact with the team.
  • Teamwork – We are one team, and our end goals are the same.
  • Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
  • Must be prepared to be trained in safety procedures.
  • Knowledge and awareness of health and safety standards.
  • Full UK driver’s licence.
What’s in it for you?
  • Competitive salary starting from £29,349 per annum, depending on skills and experience.
  • 24 days holiday per year, increasing to 28 days with the length of service (Plus bank holidays).
  • Contributory pension – Defined Contribution – Maximum of 12% – 2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Performance‑related pay plan directly linked to company performance measures and targets.
  • Generous Pension Scheme through AON.
  • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
  • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people,…

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