Partner Technology Strategist, Joint Go To Market, Global Alliances

Partner Technology Strategist, Joint Go To Market, Global Alliances

Location:

Staines-Upon-Thames, England, United Kingdom

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Service Now is changing the way people work. With a service‑orientation toward the activities, tasks and processes that make up day‑to‑day work life, we help the modern enterprise operate faster and be more scalable than ever before. We make the world of work, work better for people.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at Service Now means challenging yourself to always be better.

Service Now is seeking a Partner Technology Strategist to support our Global Alliance Partners. In this role, you will provide technology strategy, solution development, and ongoing communication of the latest Service Now solutions/capabilities. You will also evangelize Service Now mindshare to our partner community to enable them to increase consumption, evolve solutions, sell effectively to their customers, and extend the Service Now value proposition.

You will work closely with other Service Now pre‑sales resources aligned to your partner across the globe to create synergies between the partner’s strategy and Service Now’s strategy within each target route to market.

This role requires approximately 25% travel.

• 7+ years of Pre‑Sales Solution Consulting experience
• Undergraduate degree in Commerce, Computer Science, Engineering etc.
• Working knowledge of modern web technologies and cloud computing
• Experience and understanding of multiple technical domains – application, data, integration, big data, mobility, analytics, etc.
• Excellent understanding of the architectural principles for cloud‑based platforms that include SaaS, PaaS, multi‑tenant and automation
• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
• Quick adoption and understanding of industry/vertical business challenges and mapping how Service Now can help transform those verticals
• Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players
• Sharp business judgment, ability to see “big picture” and to prioritize
• Executive presence, strong verbal and written communication
• Ability to manage change and ambiguity with an action‑orientation/drive – must thrive in a dynamic environment
• Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance
• Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP’s, and CXO’s)
• Experience in any of the key subject areas, with a demonstrated history delivering consulting services across the following:
  • Enterprise Architecture (Strategy, Planning, Standards)
  • Service Management
  • AI Operations and Cloud Computing
  • Dev Ops
  • Security and Operations
  • Integrated Risk Management
  • Human Capital Management
  • Financial Management
  • User Experience
  • Customer Engagement and Loyalty

• Lead architecture and design engagements with Partners on how Service Now meets the Business/IT needs for their end customer and how our Partner can transform entire industries using Service Now as a backbone for their solutions or offerings
• Evangelize our Global Solution Framework message to our partners while…